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The Peer Partner program

Who are Carers?

Carers are people who give unpaid care and support to family members and friends who have a disability, mental illness, chronic condition, terminal illness, an alcohol or other drug issue, or who are frail aged.There are over 2.65 million carers in Australia – that means that almost everyone either is a carer, knows a carer, or needs a carer.

Carers are part of the health system; a system that relies on them.  Imagine the aged, disability, palliative, and community care systems without parents, children, partners, brothers and sisters, and other family members helping their loved ones with day to day care and support.

  • Carers may help with daily personal care and physical needs, such as dressing, lifting, showering, feeding or taking the person shopping or to appointments.
  • Carers help in other practical ways, such as preparing meals, gardening or mowing the lawn and home repairs.
  • Carers may manage medications, organise appointments or remind the person they care for to go to their appointments.
  • Carers may provide financial support, either directly or indirectly, such as by managing the person’s finances, for example by making sure bills are paid.
  • Carers help the person they care for socially, by keeping them company, and by making sure the person can go on outings or make and keep friends.
  • Carers also support emotional needs, for example looking after a person who is depressed or anxious, or who may be at risk of harming themselves or others.

Who is a Peer Partner?

A Peer Partner is a carer who has been through the NDIS process with a participant and can share their lived experience with carers who are working through the registration process, are getting ready for a planning or review meeting, or are trying to understand other NDIS systems and processes.

If you are a carer of an NDIS participant, you may like to volunteer to share your experiences with other carers. These conversations can make a real difference to the lives of carers and the people they care for.

Peer Partners have helped other carers

  • understand NDIS services and how to navigate the system
  • develop skills and knowledge to better support their NDIS participant
  • feel greater acceptance, belonging, inspiration, hope, empowerment and motivation
  • feel less isolated and alone
  • lessen some of the stress and emotions carers feel when they try to understand how to make the NDIS work for the participant.

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How does the Peer Partner program work?

  • Making use of your lived experience to help other carers
  • The joy and satisfaction of helping others
  • Greater connection with the community, including the community of carers
  • Feeling less isolated yourself when talking to other carers
  • The chance to reflect on your own caring experiences
  • Developing new skills that you might use later, including in further education, employment or other volunteering roles.

About Carers Australia

Carers Australia is the national peak body representing and advocating for unpaid carers.

Our organisation works to improve the health, wellbeing, resilience and financial security of carers, and to make sure that caring is the shared responsibility of family, community and government.

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About Us

Join the community

Be a part of our growing community to talk directly to another carer, share your story and experiences, and take part in online information sessions.

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